Shipping & Returns
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. Please note! A re-stocking fee may apply on some items on our discretion. Re-stocking fee will be 15% of the selling price before tax and shipping.
Costs for return shipping, including taxes, customs, etc. are at the sole expenditure of the customers in cases other than warranty or shipping error on our part. We do not pay return freight!
Please call or email us to clarify shipping costs, and qualifications.
We offer flat rate shipping of $21.50 for many items based on a $200.00 (before tax) sales order. Please note...many large or heavy items, may not qualify for free shipping. Also some destinations may not qualify. Needless to say, an engine block, going to Nunavut will not qualify for free shipping.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Please Contact Us for any questions regarding shipping.