Store Policies
Returns
We will be happy to refund any in stock item returned unused and with all packaging for a period of 30 days. Items over 31 days up to 90 days may be returned for exchange or credit at Performance Unlimited’s discretion.
No returns without proper receipt and packaging.
Refunds will be credited to the original payment method or provide a store credit.
No refunds will be given on special order items. A special order item is defined as an item brought from an outside source specifically for a customer.Computer upgrade modules/tuners are non-returnable.
At Performance Unlimited’s discretion, a 15% restocking fee will be charged on any returned non-stocked items.
There will be no returns on wheels or tires after they have been mounted. If fitment is an issue please confirm policy with our staff.
Many products we sell require proper setup and installation. It is the responsibility of the purchaser to ensure a product has been installed and setup correctly before a return can be made.
Special orders will require payment in full prior to ordering.
Warranties
Performance Unlimited warranties all products we sell for a period of 90 days to be free of manufacturing defects. Warranty entails replacement of faulty products after proper inspection.
After the 90 day period the manufacturers warranty policies will be in effect. Please consult the manufacturer’s documentation. Please note that lifetime warranties from manufacturers are between the manufacturer and the consumer. Performance Unlimited will charge back any incurred expenses as a result of handling warranty items past 90 days.
Gift Certificates
Change will be given back up to 10% of the face value of the gift certificate. All amounts over 10% will be given back in the form of a gift certificate rounded to the nearest $10 increment. Any refunds on gift certificates will incur a 10% handling fee.
Pricing Errors, Item Images and Description
Though we make every effort to clarify pricing and descriptions of all items, occasionally errors may occur. When an online store displays an incorrect price, the seller is not automatically obligated to honor that price, especially if it can be proven to be a genuine mistake. If you see a price that is obviously underpriced, we retain the rights to refuse and refund the transaction.